ServiceNow IRM DevOps Engineer
Core
Support the development, deployment, operation, and continuous improvement of ServiceNow Coordinated Risk Management solutions for Anti-Financial Crime and Operational Risk functions.
Role type
Senior IC ServiceNow IRM DevOps Engineer
Builds
Stable ServiceNow IRM environments, controlled software delivery pipelines, and repeatable release processes
Domain
Financial Services / Risk Management / ServiceNow Platform
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow IRM configuration, DevOps practices, release management, environment management, incident resolution, Flow Designer, Business Rules, REST integrations, automated testing, Agile delivery, technical design review
Preferred skills
ServiceNow Application Repository, ServiceNow Automated Test Framework, CI/CD automation, root-cause analysis, upgrade impact assessment
Technologies
ServiceNow, Flow Designer, IntegrationHub, REST, Update Sets, Source Control
Responsibilities
Configure and maintain ServiceNow forms, tables, workflows, and integrations; manage update sets, source control branches, and deployment packages; diagnose and resolve platform defects and data inconsistencies; support production releases and post-deployment validation; monitor environment stability and performance; perform root-cause analysis for incidents; maintain operational runbooks and support documentation; coordinate environment usage and platform upgrades; review requirements and designs for deployment readiness
Seniority
Senior, hands-on IC
