Senior Associate, Regulatory News Service
Core
Review, understand, and release regulatory announcements to global news destinations while providing customer support for submission and formatting.
Role type
Senior Associate, Regulatory News Service Operations
Builds
Regulatory news announcements distributed to global financial news platforms
Domain
Financial markets infrastructure and regulatory compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
announcement processing, customer service via telephone and email, relationship management, product knowledge, MS Office 365 proficiency, shift work flexibility, attention to detail, prioritization
Preferred skills
business management or analytics background, 3-4 years in customer support or operations, clear written and spoken English, building relationships at all levels, resilience, tact, discretion, confidentiality
Technologies
MS Office 365
Responsibilities
Review and release announcements to global news destinations; handle customer inquiries regarding regulatory requirements and announcement formatting; support Relationship Managers with testing sophisticated documents for multiple platforms; provide detailed product information on RNS services
Seniority
Senior, hands-on IC
