Customer Care Representative
Core
Process customer orders, track product availability, and resolve customer inquiries in a timely manner.
Role type
Customer Care Representative
Builds
Customer order fulfillment and inventory coordination
Domain
Logistics and Supply Chain
Deliverable
client delivery
Required skills
Invoice verification, account management, customer relationship management, report generation, inventory coordination, issue resolution, documentation management
Preferred skills
Microsoft Office Suite proficiency, multi-tasking, prioritization
Responsibilities
Process customer orders, track product availability, handle customer inquiries, verify accounts and receipts, generate customer reports, coordinate with warehouse and operations teams, resolve customer issues, maintain documentation
Seniority
Entry-level