Engineering Sales Entry Professional
Core
Provide technical support and engineering advice to sales teams and customers regarding electrical components and motors, including product selection, warranty operations, and troubleshooting.
Role type
Entry-level engineering sales support specialist
Builds
Technical guidance and aftercare services for industrial electrical products
Domain
Industrial automation and electrical components
Deliverable
client delivery
Required skills
electrical component knowledge, single line diagram analysis, warranty claim processing, root cause analysis, mechanical understanding, product selection
Preferred skills
mechanical understanding, wire connection knowledge, star-delta starting operations knowledge
Technologies
Electrical Switch Brakers, Magnetic Contactors, Thermal Overload Protection Relays, Earth Leakage Detection Relays, Air Circuit Brakers, Low voltage Three-phase Induction Motors, Single-phase Induction Motors, Gear Attached Induction Motors
Responsibilities
Advise customers on product usage and model selection based on single line diagrams, handle warranty operations and field trouble requests, provide quotes for repair services, cooperate with factory engineers to determine root causes of issues
Seniority
Entry-level, hands-on support