Warehouse Customer Service
Core
Customer Care Representative supporting warehouse operations by managing inquiries, processing orders, and coordinating logistics.
Role type
Customer Service Representative (Logistics/Warehouse)
Builds
Smooth inbound and outbound warehouse operations
Domain
Logistics and Supply Chain
Deliverable
dashboards & analysis
Required skills
Verbal and written communication, Microsoft Office proficiency, Organization, Multi-tasking, Account verification, Invoice processing, Driver coordination, Inventory discrepancy research
Responsibilities
Serve as first point of contact for customers, Invoice and verify accounts, Verify inbound receipts, Generate customer reports, Check in truck drivers and verify shipping documents, Coordinate with warehouse team for product availability, Research inventory discrepancies
Seniority
Entry-level