Application Specialist
Core
Application Specialist ensuring optimal value for metalworking customers by matching Total Solutions Offer to customer needs and supporting sales with technical expertise.
Role type
Senior IC application specialist (metalworking tools)
Builds
Integrated technical solutions and sales support for end-customers and distributors in the automotive, engineering, aerospace, and energy industries.
Domain
Metalworking industry / Cutting tools
Deliverable
client delivery
Required skills
Mechanical/manufacturing engineering, project management, customer relationship management, technical troubleshooting, sales pipeline management, competitor analysis, CAD/CAM knowledge
Preferred skills
5-7 years experience with engineering cutting tools, deep knowledge in relevant applications, proven track record in delivering business results
Technologies
Dynamics 365, Virtual Gibbs, MasterCam, CAD/CAM programs
Responsibilities
Support sales by fulfilling total delivery of technical solutions and providing technical support to end-customers and distributors; Improve customer production efficiency and productivity through analysis of technical needs; Implement projects and secure order closure; Manage sales pipelines and provide accurate forecasts in CRM; Develop and deliver training to external partners and internal employees; Troubleshoot and resolve technical problems; Document performance and savings of applied products; Monitor competitor landscape and share intelligence with sales and R&D.
Seniority
Senior, hands-on IC