Supervisor - Access Services - ABC - Call Center
Core
Oversees patient access operations in a healthcare facility, ensuring efficient registration, scheduling, insurance verification, admissions, and patient check-in processes.
Role type
Supervisor, healthcare access services
Builds
Patient registration and scheduling workflows for a medical facility
Domain
Healthcare administration
Required skills
Supervision, registration, billing, scheduling, compliance auditing, workflow management, staff training
Preferred skills
Bachelor's degree in Business or Healthcare, leadership experience
Technologies
EPIC, patient portals, e-requests
Responsibilities
Supervise access services staff, maintain compliance with healthcare regulations, perform regular audits to ensure productivity and quality, educate staff on scheduling and payer requirements, develop corrective action plans based on audit findings
Seniority
Senior, hands-on IC