Access Services - Supervisor
Core
Supervises patient check-in/check-out, scheduling, registration, and workflow operations within a medical clinic.
Role type
Supervisory healthcare operations manager
Builds
Clinic access workflows and patient registration processes
Domain
Healthcare administration
Required skills
Supervisory experience, patient scheduling, registration, billing, Epic system knowledge, regulatory compliance, staff training, performance auditing
Preferred skills
Advanced Epic system knowledge, supervisory experience
Technologies
Epic
Responsibilities
Supervise Access Coordinators and Patient Representatives, manage appointment scheduling and cancellations, conduct performance audits, facilitate staff training and development, ensure compliance with Joint Commission and state/federal regulations, handle personnel issues and progressive discipline.
Seniority
Senior, hands-on IC