Surface Drilling Consumables Support
Core
Manage drilling consumables (Rock Tools) and ensure service/operational activities meet customer expectations at mine sites.
Role type
Field support specialist for mining drilling consumables
Builds
Operational support for drilling fleets and consumable supply chains
Domain
Mining equipment and consumables
Deliverable
client delivery
Required skills
surface drilling experience, customer service, stakeholder engagement, inventory management, field testing, equipment reconditioning, operator training
Preferred skills
Sandvik product knowledge
Technologies
Sandvik digital reporting tools
Responsibilities
Participate in site meetings and safety initiatives; develop and maintain customer relations regarding rig movements and requirements; analyze and report on drilling consumable performance and failures; visit drill rigs for consumable inspections and operational checks; conduct in-field air and weight-on-bit testing; recondition/Service Down the Hole (DTH) Hammers; conduct face-to-face training for operators; manage drilling consumables inventories at satellite stockrooms and on-site warehouse.
Seniority
Mid-level, hands-on field role