Senior Collections Coordinator
Core
Manages billing, credit, and collections for hotel properties across North America, focusing on advance deposits, invoices, and aged receivables.
Role type
Senior Collections Coordinator
Builds
Cash flow and receivables for hotel group sales and events
Domain
Hospitality / Finance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
order-to-cash process knowledge, credit risk management, invoicing, accounts receivable aging, payment collection, billing discrepancy resolution, reporting, Microsoft Office (intermediate)
Preferred skills
hospitality or finance environment experience, relationship building, process improvement
Technologies
hotel property management system, Smartsheet, meetings and events technology platforms
Responsibilities
Create client master accounts; review group sales and catering contracts for financial terms; invoice advance deposits and services; collect payments; research and resolve account disputes; maintain accounts receivable aging; provide collection status updates and reporting; lead monthly meetings on aged receivables; support continuous improvement initiatives.
Seniority
Mid-level, hands-on IC