Group Billing Supervisor
Core
Lead a team responsible for group billing activities across multiple locations, ensuring accurate invoicing, timely reconciliation, and consistent communication with internal teams and external clients.
Role type
Senior IC group billing supervisor
Builds
Accurate invoices, payment tracking, and reconciliation for hotel groups
Domain
Hospitality / Finance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
team supervision, contract review, invoice generation, payment tracking, reconciliation, collections management, audit compliance, process improvement, financial systems proficiency, Microsoft Excel
Preferred skills
bilingual communication (English/Spanish or English/Creole), service-based industry experience
Technologies
financial systems, billing platforms, Microsoft Excel
Responsibilities
Supervise billing coordinators and provide training/performance feedback; oversee full billing lifecycle from contract review to reconciliation; serve as escalation point for complex billing issues; monitor outstanding balances and support collections; review concessions and attrition calculations; conduct regular audits of billing activity and workflows; lead process improvement initiatives.
Seniority
Senior, hands-on IC