Police Dispatcher - Denver 9-1-1
Core
Manage high-stress emergency and non-emergency calls, dispatch police/fire/EMS resources, and relay critical information to first responders via radio and CAD systems.
Role type
Public safety dispatcher (police)
Builds
Police response coordination and emergency resource deployment
Domain
Public safety / Emergency communications
Required skills
Radio communication, Computer-Aided Dispatch (CAD) systems, National Crime Information System (NCIC), Colorado Crime Information System (CCIC), Emergency Medical Dispatch (EMD) protocols, CPR certification, Geographical knowledge of Denver, Multitasking, Critical thinking, Emotional resilience, Bilingual capability
Preferred skills
None stated
Technologies
CAD systems, NCIC, CCIC, Multi-line phone systems, Radio systems
Responsibilities
Receiving and processing emergency/non-emergency calls, Dispatching police units to incidents, Monitoring and tracking field unit activity, Logging real-time information in CAD, Maintaining constant communication with officers, Assessing emergency situations to determine response levels, Following department protocols, Coordinating with fire and EMS services
Seniority
Entry-level to Mid-level (1+ years experience required)