Senior Implementation Consultant, Logis Dispatch
Core
Lead complex implementations of Logis Dispatch for emergency dispatch centers, ensuring successful go-live and system trust from the first call.
Role type
Senior Implementation Consultant (Public Safety Dispatch)
Builds
Logis Dispatch software for EMS agencies, fire departments, and hospitals
Domain
Public safety / Emergency Medical Services (EMS) / Dispatch operations
Required skills
dispatch system implementation, live cutover leadership, system integration, multi-project management, on-site travel
Preferred skills
Logis Dispatch experience, dispatcher/telecommunicator background, EMD/EMD certification, multi-agency project experience
Technologies
Logis Dispatch, ePCR, mapping systems, telephony, paging systems, project management platforms, CRM systems
Responsibilities
Lead discovery of center workflows, configure system and interfaces, plan and execute cutover, train staff, mentor junior consultants, manage project plans and risks
Seniority
Senior, hands-on IC