Right of Way Enforcement Dispatcher
Core
Dispatching calls and managing public inquiries for Right-of-Way Enforcement operations in Denver.
Role type
Public safety dispatcher (municipal)
Builds
Public right-of-way safety and regulatory compliance
Domain
Municipal government / Public infrastructure
Deliverable
client delivery
Required skills
Call center triage, customer service, de-escalation, documentation, Salesforce, Microsoft Office, rule/regulation explanation
Responsibilities
Triage and field calls via phone and radio, handle citizen inquiries and complaints, deescalate unsatisfied customers, gather and deliver accurate data, explain ROWE rules and regulations
Seniority
Entry-level to Mid-level, hands-on IC
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