Associate Operations Analyst
Core
Analyze system performance to ensure optimal processing efficiency, resolve technical issues, and maintain operational stability for global commerce payments.
Role type
Associate Operations Analyst (IT Support & Operations)
Builds
Operational stability and processing efficiency for global payment systems
Domain
Financial Services / Payments / IT Operations
Deliverable
dashboards & analysis
Required skills
System performance analysis, Incident management, Root cause analysis, Change management, Automation administration, Data gathering, Client communication
Preferred skills
Network and Server exposure, SQL/DB2 experience, CA/BMC/IBM suite experience
Responsibilities
Analyze system performance to ensure optimal processing efficiency, Identify and resolve processing issues with IT support teams, Develop and administer software packages for system analysis, Create and maintain analytical reports, Support Business Continuity activities, Assist with conversion/deconversion activities
Seniority
Entry to Mid-level, hands-on IC