Customer Experience Banker (Downtown - Flint, MI)
Core
Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and recommending deposit and banking products.
Role type
Branch banker (consumer and business)
Builds
Consumer and business customer relationships
Domain
Banking / Financial Services
Deliverable
product features
Required skills
customer service, sales, relationship management, cash handling, banking knowledge, regulatory compliance
Preferred skills
banking experience, goal-driven retail sales, technology comfort (mobile/online banking)
Responsibilities
Provide excellent customer service and resolve issues, educate customers on deposit products, proactively grow relationships via sales process and referrals, refer customers to other bank areas, adhere to operational and regulatory policies
Seniority
Entry-level to Individual Contributor
