Merchant On-Boarding Analyst MEGA
Core
Manage and track new client onboarding requests for payment processing entities, ensuring timely completion of registration forms and resolving related issues.
Role type
Merchant On-Boarding Analyst (Customer Service Representative)
Builds
New merchant accounts and payment processing registrations
Domain
Payments / Financial Services
Deliverable
client delivery
Required skills
Excel (dynamic tables, filtering), process adherence, documentation, client communication, problem resolution
Preferred skills
Supervision of team members, training employees, corrective action implementation
Responsibilities
Coordinate client registration with payment entities, complete and monitor registration forms, follow up on form status, assist clients and operations with onboarding incidents, evaluate work quality, implement corrective measures, develop employee competencies
Seniority
Individual Contributor, entry to mid-level