Senior Business Process Analyst
Core
Design, analyze, and improve complex business and systems processes for global payments operations using methodologies like ISO, Lean, and Six Sigma.
Role type
Senior Business Process Analyst
Builds
Optimized payment processing workflows and system integration strategies
Domain
Financial services / Payments
Required skills
Process improvement methodologies (ISO, Lean, Six Sigma), Business process modeling and simulation, Data analytics and query tools, Cross-functional team leadership, Root cause analysis, Cost-benefit analysis, Quality management methods
Preferred skills
SaaS or payments industry background, Salesforce CRM proficiency
Technologies
Salesforce, Data query tools
Responsibilities
Plan and implement process improvement initiatives, Diagram and evaluate existing processes, Lead cross-functional project teams, Develop metrics for process measurement, Perform data analytics to highlight performance stories, Recommend quality improvement efforts, Conduct cost and benefit analyses
Seniority
Senior, hands-on IC