Team Leader- Business Solutions Associate
Core
Lead a high-performing team to deliver exceptional merchant experiences, resolve complex service challenges, and drive operational excellence for merchants using global payments solutions.
Role type
Senior Team Leader, Business Solutions (Merchant Services)
Builds
Merchant payment experiences and operational processes for global commerce
Domain
Financial Services / Payments / Merchant Services
Deliverable
client delivery
Required skills
Team leadership and coaching, Client and account management, Operational excellence and process improvement, Stakeholder management, Problem-solving and analytical capabilities, Strategic business growth planning
Preferred skills
Process optimization experience, Knowledge of payment processing and financial services, Bachelor's degree in Business or related field
Responsibilities
Lead and elevate team performance through coaching and accountability; Resolve complex merchant escalations and service challenges; Identify and implement operational improvements to increase efficiency; Influence business growth by strengthening merchant relationships; Champion cross-functional collaboration and change initiatives