Product Manager, CRM Communications
Core
Develop customer-facing communications (Email, Push, Native Hub) to drive conversion, revenue, and sustained engagement for eBay's marketplace.
Role type
Senior Product Manager (Growth/Communications)
Builds
Multimillion-dollar communications portfolio for eBay's global ecommerce platform
Domain
E-commerce / Digital Marketing
Deliverable
product features
Required skills
Product roadmap ownership, A/B testing and experimentation, PRD authoring, cross-functional leadership, data-driven prioritization, UI/UX understanding, marketplace dynamics
Preferred skills
Marketplace experience (Uber, Airbnb, LinkedIn), performance-based communications optimization, Agile methodologies
Technologies
Email platforms, Push notification systems, In-app notification systems
Responsibilities
Own and execute the product roadmap, drive operational excellence and experimentation velocity, identify and size portfolio opportunities, develop and lead A/B tests, author PRDs and partner with engineering, measure performance against KPIs, collect insights via customer feedback and market research
Seniority
Senior, hands-on IC