Claims Specialist
Core
Reassure customers and offer solutions for auto claims with empathy, guiding policyholders through coverage and steps to get back on the road.
Role type
Auto Claims Specialist
Builds
Customer claim resolution and recovery
Domain
Insurance / Auto Claims
Deliverable
client delivery
Required skills
Active Adjusters license, high-volume call center experience, customer-facing claims experience
Preferred skills
College degree, strong customer service, problem-solving, adaptability, detail-orientation
Responsibilities
Manage incoming calls, collect accident facts, investigate claim details, collect statements from involved parties, resolve customer concerns
Seniority
Entry-level to Mid-level, hands-on IC
Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.