Senior Technical Writer - Madcap Flare & AI Expert
Core
Senior Technical Writer creating software documentation using MadCap Flare and AI tools for Wolters Kluwer's professional information services.
Role type
Senior IC Technical Writer (Software Documentation)
Builds
User manuals, guides, specifications, and documentation foundations for e-learning and video content
Domain
Professional Information Services / Software Documentation
Required skills
MadCap Flare, MadCap Central, Technical Writing, Software Documentation, AI Tools, Project Management, Cross-functional Collaboration, Requirements Analysis, Content Strategy, Style Guide Adherence
Preferred skills
SaaS/Enterprise Software Documentation, Agile Methodologies, Microsoft Copilot, Snagit, Product Management Experience
Technologies
MadCap Flare, MadCap Central, Microsoft Copilot, Snagit, Microsoft SharePoint, Microsoft Teams
Responsibilities
Lead interviews with Subject Matter Experts to gather information; Create, update, and maintain technical documentation for software products; Translate complex product functionality into clear, user-friendly documentation; Manage documentation projects from conception through completion; Collaborate with Product Managers to understand new features; Incorporate AI tools into documentation workflows; Develop documentation serving as a foundation for e-learning and video content.
Seniority
Senior, hands-on IC
