Senior Technical Writer - Madcap Flare & AI Expert
Core
Senior Technical Writer creating and maintaining software documentation using MadCap Flare, partnering with Product Managers and Subject Matter Experts to translate complex functionality into clear user guides.
Role type
Senior IC Technical Writer (Software Documentation)
Builds
User manuals, guides, specifications, and documentation foundations for e-learning and video content
Domain
Professional Information Services / Software Documentation
Deliverable
product features
Required skills
MadCap Flare expertise, project ownership, complex software comprehension, technical writing standards, cross-functional collaboration, independent project management
Preferred skills
MadCap Central, SaaS/enterprise software documentation, Agile environments, Microsoft Copilot, AI tool integration, Snagit
Technologies
MadCap Flare, MadCap Central, Microsoft Copilot, Snagit
Responsibilities
Lead interviews with Subject Matter Experts; Create and maintain technical documentation in MadCap Flare; Translate complex product features into clear documentation; Manage documentation projects from conception to publication; Collaborate with Product Managers on new releases; Identify opportunities to improve documentation workflows and customer experience
Seniority
Senior, hands-on IC