Client Trainer (m/w/d)
Core
Client Trainer providing on-site, phone, and remote support for ADDISON Handwerk software solutions, including training, workshops, and process analysis for customers in specific German regions.
Role type
Client Trainer / Customer Success Specialist
Builds
Software training sessions, workshops, and practical process solutions for trade customers
Domain
Trade industry (Handwerk) + Software implementation
Deliverable
product features
Required skills
Customer consultation, process analysis, software training, software implementation support, sales support, travel readiness
Preferred skills
Trade industry knowledge (SHK or Electrical Engineering), software/IT interest, structured work style
Technologies
ADDISON Handwerk software
Responsibilities
Customer consultation and advice, analysis of business processes and development of practical solutions, conducting training sessions and workshops, supporting software implementations and updates, supporting sales with product presentations
Seniority
Individual Contributor