Client Trainer (m/w/d)
Core
Client-facing role providing on-site, phone, and remote support, training, and software implementation for trade customers in specific German regions.
Role type
Client Trainer / Account Support Specialist
Builds
Software solutions and training for trade industry clients
Domain
Trade industry (SHK, Electrical Engineering) + SaaS
Deliverable
product features | client delivery
Required skills
Trade industry knowledge (SHK or Electrical Engineering), customer consultation, software training, software implementation, data migration, sales support
Preferred skills
Experience in trade sector, interest in IT and digital processes, willingness to travel
Technologies
ADDISON Handwerk software
Responsibilities
Analyze customer workflows and develop practical solutions, conduct software training workshops, support software rollouts and data migrations, assist sales with product presentations, ensure high customer satisfaction
Seniority
Individual Contributor
