Director, HR Operational Excellence
Core
Leading HR's global operational transformation agenda to redesign how HR work is delivered, scaled, and optimized.
Role type
Senior IC HR Operational Excellence Director
Builds
HR service delivery capabilities, global operating models, and automated HR processes
Domain
Human Resources / Operational Excellence / Process Improvement
Required skills
Lean Six Sigma, process redesign, change leadership, stakeholder management, operating model design, automation strategy, team leadership, data-driven decision making
Preferred skills
HR transformation, management consulting, global cross-functional program leadership, AI-enabled capabilities, digital transformation
Technologies
Lean, Six Sigma, AI, digital self-service tools
Responsibilities
Develop multi-year roadmap for HR service delivery improvement; Lead end-to-end process redesign across employee lifecycle; Partner on workflow automation and digital transformation; Design scalable operating models and governance routines; Oversee complex work transitions and service readiness; Coach HR leaders on operational excellence principles
Seniority
Director, strategic leadership with hands-on execution