Change Manager
Core
Leads strategy and execution for assigned change initiatives, delivering end-to-end change management activities including communications, training, stakeholder engagement, readiness assessments, and resistance management to support business system transformation.
Role type
Manager, Change Management
Builds
Business system transformation within a healthcare information technology organization
Domain
Healthcare Information Technology / Business Transformation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Prosci Methodology, ADKAR model, change impact assessment, organizational readiness analysis, coaching, resistance management, change reinforcement, people metrics development, stakeholder partnership building, change communication strategy design, training strategy design, Agile familiarity, SDLC familiarity, cross-functional influence, analytical problem solving, critical thinking
Preferred skills
Large-scale technology and behavioral change delivery, matrix management experience, end-user documentation skills, technical documentation skills, meeting facilitation, relationship building across finance, sales, operations, engineering, and technology communities
Technologies
Prosci Methodology, ADKAR model, Agile, SDLC
Responsibilities
Proactively engage with senior leadership to represent people challenges and needs from a change, communications, and training perspective; Design, lead, and oversee change implementation efforts on strategic initiatives using structured change management methods; Conduct assessment needs, readiness, and progress evaluations of change management efforts; Build and manage a comprehensive view of change capacity for key stakeholder segments; Develop people metrics critical to achieving financial, operational, and customer success; Build strong working partnerships with stakeholders responsible for preparing people for change; Ensure change communication and training strategies are planned, designed, and delivered for optimal impact.
Seniority
Manager, hands-on IC