Head of Documentation and Enablement
Core
Lead a multidisciplinary team to create and maintain high-quality documentation and enablement content for enterprise software deployment, installation, configuration, and adoption.
Role type
Head of Documentation and Enablement
Builds
Documentation, training materials, and enablement programs for deployment teams, partners, and end users
Domain
B2B enterprise software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, strategy definition, technical writing, instructional design, multimedia content creation, stakeholder collaboration, metrics tracking, documentation governance, AI tool adoption
Preferred skills
French language proficiency
Technologies
Modern documentation platforms, LMS systems, video editing tools, AI tools
Responsibilities
Define and execute documentation strategy and roadmap, lead and mentor writers and designers, oversee content creation and maintenance, collaborate with product and engineering teams, develop scalable enablement programs, establish and track effectiveness metrics, implement documentation standards and tooling
Seniority
Senior, hands-on IC