Front Desk Team Member
On-site
Core
Front desk team member serving as a patient advocate and gatekeeper for a primary care clinic, handling check-ins, scheduling, and administrative support.
Role type
Front Desk Team Member
Builds
Patient intake, appointment scheduling, and clinic operations
Domain
Healthcare / Primary Care
Required skills
Customer service, Medical insurance knowledge, EMR systems, Phone operations, Microsoft Office Suite, Data accuracy, Verbal communication, Written communication, Detail-oriented
Preferred skills
Medical Assistant certification, BLS certification
Technologies
EMR systems, Microsoft Office Suite, Uber/Lyft
Responsibilities
Greet and check patients in/out, Schedule appointments, Verify insurance and collect copays, Escort patients to exam rooms, Manage patient transportation logistics, Conduct patient satisfaction surveys
Seniority
Entry-level