Medical Front Desk Coordinator
Core
Front desk coordinator serving as the first point of contact for patients, managing check-ins/out, scheduling, and administrative support in a primary care clinic.
Role type
Medical Front Desk Coordinator
Builds
Patient intake workflows, appointment schedules, and clinic operational efficiency
Domain
Healthcare / Primary Care
Deliverable
product features
Required skills
Patient intake and check-in/out, Appointment scheduling, Insurance verification and copay collection, EMR system navigation, Phone and email communication, Microsoft Office Suite proficiency, Data entry and record accuracy
Preferred skills
Medical Assistant certification, BLS certification, Local travel capability
Technologies
Electronic Medical Record (EMR) systems, Microsoft Office Suite (Excel, Word, Outlook), Telephony systems
Responsibilities
Greet and check patients in/out, Schedule appointments for PCPs and specialists, Verify insurance and collect copays, Escort patients to exam rooms, Manage patient transportation logistics, Conduct customer service surveys
Seniority
Entry-level, hands-on IC