Center Operations Director -Chicago Market
Core
Overseeing daily operations, patient experience, scheduling, and staff management for a primary care center serving seniors.
Role type
Center Operations Director
Builds
Primary care center operations and patient care delivery
Domain
Healthcare / Primary Care
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Workforce planning, patient experience optimization, slot utilization management, team retention strategies, regulatory compliance, data-driven decision making, onboarding management, critical reasoning, organizational skills
Preferred skills
Business acumen, relationship building, problem-solving
Technologies
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Responsibilities
Optimize appointment slot utilization and quality; manage patient disenrollment and orphan patient care; cultivate center culture and staff engagement; execute workforce planning and onboarding; supervise line staff and ensure operational efficiency.
Seniority
Manager, hands-on leadership