Center Operations Director - Jacksonville, FL Various Locations
Core
Overseeing day-to-day operations of primary care centers, including performance management, scheduling optimization, patient experience, and workforce planning.
Role type
Associate Center Operations Director
Builds
Primary care centers serving senior populations
Domain
Healthcare / Primary Care Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Workforce planning, scheduling optimization, patient experience management, team retention strategies, regulatory compliance, data-driven decision making, staff onboarding, operational efficiency
Preferred skills
Business acumen, critical reasoning, problem solving, relationship building
Technologies
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Responsibilities
Optimize appointment slot utilization and quality, manage patient disenrollment and orphan patient care, cultivate center culture and staff engagement, execute workforce planning strategies, oversee line staff onboarding and training, monitor key performance indicators
Seniority
Manager, hands-on leadership