Conseiller·ère - Service à la clientèle
Core
Frontline customer support specialist for the Accèscité Territoire software, assisting clients with application usage and resolving technical issues.
Role type
Customer Support Specialist (Software)
Builds
Software support solutions for municipal clients
Domain
Municipal technology / Software support
Deliverable
client delivery
Required skills
software troubleshooting, active listening, clear communication, team collaboration, problem diagnosis
Preferred skills
municipal sector experience, computer literacy
Technologies
Accèscité Territoire application
Responsibilities
Provide software support to clients, diagnose and resolve application usage issues, collaborate with internal departments, contribute to departmental and software improvements
Seniority
Entry-level to Junior
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