Client Coordinator, Student Health & Wellness
Core
Provide professional support to internal service teams in maintaining and servicing Student Health Insurance Plan clients and members.
Role type
Client Coordinator I (Insurance/Benefits Administration)
Builds
Student Health Insurance Plan services for university clients and student members
Domain
Insurance brokerage / Student Health & Wellness
Deliverable
client delivery
Required skills
MS Office (Word, Excel), numerical accuracy, enrollment management, compliance review, customer service, presentation delivery, administrative organization
Preferred skills
Life, Accident and Health Insurance License (required within 3 months)
Responsibilities
Manage member enrollment and coverage accuracy; review insurance waivers for compliance; audit carrier enrollment files; produce quotes, spreadsheets, and client reports; deliver client presentations and education materials; provide customer service via phone, email, and in-person events.
Seniority
Entry-level / Individual Contributor