CareerPlan

Client Executive Assistant, Commercial Lines

Hato Rey, PR, USFull-time2026-10-29 → 2026-11-10
Hybrid

Core

Partner with Commercial Lines Account Executives to manage and service clients' insurance needs, ensuring efficient solutions and top-tier service.

Role type

Client Executive Assistant (Commercial Lines)

Builds

Insurance policies, certificates of insurance, vouchers, and client service solutions

Domain

Insurance brokerage (Commercial Lines)

Deliverable

client delivery

Required skills

Client inquiry management, communication record keeping, renewal process support, insurance company liaison, correspondence handling, policy accuracy verification, petition assistance, internal department liaison

Preferred skills

EPIC software proficiency, CISR designation, CIC designation

Technologies

Microsoft Office Suite (Word, Excel, PowerPoint), EPIC

Responsibilities

Timely addressing clients' inquiries, keeping record of communications within HUB PR's Epic program, assisting account executive in the renewal process, following up with insurance companies to ensure pending matters are successfully resolved, handling correspondence, checking issued policies for accuracy, assisting the clients with petitions (including certificates of insurance and vouchers), acting as liaison between HUB PR's internal departments and the clients to address client requests, Support on special projects

Seniority

Mid-level, individual contributor