Architect
Core
Architecting and maintaining the ServiceNow platform to align with business strategy and ensure correct technical solutions.
Role type
Senior ServiceNow Platform Architect
Builds
ServiceNow platform configurations, integrations, and security controls
Domain
Enterprise IT / ServiceNow Platform
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow platform configuration and customization, ServiceNow module expertise (ITSM/CSM/ITOM), ServiceNow API and MID server setup, Web technologies (XML, HTML, JavaScript), relational databases, third-party system integration (Oracle, JIRA, Workday), SSO/SAML/REST/Web Services, ITIL concepts
Preferred skills
AI integration in work processes, business case development, vendor management
Technologies
ServiceNow, Oracle, JIRA, Workday, TFS, XML, HTML, JavaScript, REST, SAML, SSO, LDAP, JDBC, ODBC, FTPS
Responsibilities
Ensure platform alignment with business strategy, provide consultative technical leadership, create and maintain architecture views, provide architectural controls, resolve technical escalations, oversee platform integrations, oversee platform security, migrate configurations across instances
Seniority
Senior, hands-on IC
