Commercial Lines Account Manager
Core
Manages a book of insurance business, providing professional service to clients, carriers, and internal teams to ensure account retention and expansion.
Role type
Account Manager (Commercial Lines)
Builds
Insurance policies and risk management solutions for clients
Domain
Insurance brokerage / Commercial Lines
Deliverable
client delivery
Required skills
Insurance account management, client service, policy analysis, carrier liaison, negotiation, new business development, team leadership, data documentation, travel
Preferred skills
Professional designations (CIC, AAI, ARM), industry continuing education
Technologies
Microsoft Office, automated agency management systems
Responsibilities
Make independent decisions on insurance books, analyze and compare insurance plans, act as liaison between clients and carriers, resolve escalated service issues, negotiate with underwriters, troubleshoot claims and billing, develop new business, manage and mentor Assistant Account Managers, attend continuing education
Seniority
Mid-level, hands-on IC