Commercial Lines Service Leader
Core
Own operational excellence of Commercial Lines division, translating strategy into execution across sales, retention, and customer service for HUB's MSO region.
Role type
Senior Commercial Lines Service Leader
Builds
Profitable client relationships and high-performing service teams
Domain
Insurance brokerage (Commercial Lines)
Required skills
Commercial Lines insurance expertise, team leadership, strategic planning, budget management, AI adoption, data integrity review, regulatory compliance
Preferred skills
Specialty lines experience, consultative account management, industry networking
Technologies
Smart Portal, HUB Wholesale Business, enterprise reporting tools
Responsibilities
Implement strategic changes in consultation with COO, coordinate client service needs between staff and producers, manage department budget and financial metrics, drive AI adoption for operational efficiency, mentor and develop CL staff, represent HUB in external events
Seniority
Senior, hands-on IC with strategic oversight