Claims Manager
Core
Manage regional claims performance and case load for new home warranty insurance, supporting teams and resolving consumer escalations.
Role type
Senior Claims Manager (New Home Warranty)
Builds
Claims resolution and team performance for home builders and owners
Domain
Insurance / Construction
Deliverable
client delivery
Required skills
New Home Warranty Insurance experience, Construction Knowledge, Leadership/Management/Coaching, Negotiation/Dispute Resolution, Level 2 General Agent Insurance License
Preferred skills
None stated
Technologies
Microsoft Office, Outlook
Responsibilities
Provide day-to-day regional claim support, work with Underwriting on builder memberships, manage and resolve initial escalations/complaints, lead and develop team through training/coaching/audit, manage reduced claim load, conduct regional education sessions, participate in interviews and terminations
Seniority
Mid-Senior, hands-on management