Operations Coordinator, Medicare & Individual Health
Core
Coordinate day-to-day operations for Medicare and Individual health insurance lines, serving as a central point for sales, service, compliance, finance, and carrier partners.
Role type
Operations Coordinator (Health Insurance)
Builds
Operational workflows for enrollment, policy management, and financial reporting
Domain
Health Insurance / Employee Benefits
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Policy management, commission reconciliation, financial auditing, data integrity, enrollment tracking, system data management
Preferred skills
Health insurance operations experience, financial reporting, revenue reporting
Technologies
Microsoft Office Suite (Word, Excel, Outlook)
Responsibilities
Manage and track enrollment applications, policy changes, and service requests; Create and maintain accurate client records; Resolve application discrepancies and enrollment status issues; Assist in reviewing monthly activity reports for commission reconciliation; Report missing commissions and overrides to carriers; Update commission schedules per carrier
Seniority
Mid-level, hands-on IC