Project Coordinator
Core
Lead and support strategic initiatives to improve operational efficiency in the National Employee Benefits & Retirement division through automation, data management, and process improvement.
Role type
Project Coordinator (Operations)
Builds
Internal and externally facing projects for automation, data management, and process harmonization across Canadian regions.
Domain
Insurance / Employee Benefits / Retirement
Required skills
Project management, Data management, Excel, Power BI, CRM systems (Dynamics/EPIC), Change management, Vendor management, Data standardization and validation
Preferred skills
Employee Benefits background, Group Retirement experience, Leadership experience, AI tools proficiency
Technologies
MS Office, MS Power BI, Dynamics, EPIC
Responsibilities
Develop and document project plans and schedules; Monitor project performance and adjust as necessary; Communicate project status and risks to stakeholders; Lead meetings and post-project reviews; Develop and deliver change management strategies; Utilize Excel and Power BI to develop comprehensive reports; Coordinate with regional teams for process improvements; Support vendor management activities; Support EPIC clean-up initiatives including data standardization and validation.
Seniority
Mid-level, hands-on IC
