AI Infrastructure Architecture Specialist / Associate Manager
Core
Design and implement AI use cases, governance frameworks, and change management programs to enable workplace productivity and automation across Microsoft 365, Google Workspace, and ServiceNow.
Role type
Associate Manager / Specialist in AI Infrastructure and Workplace AI Enablement
Builds
Intelligent assistants, workflow automation, knowledge retrieval systems, and predictive insights for enterprise clients
Domain
Enterprise IT, Digital Employee Experience (DEX), Generative AI, Cloud Productivity
Deliverable
production ML models | product features | dashboards & analysis
Required skills
AI/ML concepts (LLMs, chatbots, predictive analytics), DEX platforms (Nexthink, Lakeside, ControlUp), MDM solutions (Intune, Workspace ONE, JAMF), ITSM platforms (ServiceNow, Jira, BMC), change management, ROI modeling, RFI/RFP response
Preferred skills
AWS, Google Cloud, Azure, SRE, additional cloud certifications
Technologies
Microsoft 365 Copilot, Google Workspace AI, ServiceNow AI, Intune, Workspace ONE, JAMF, Nexthink, Lakeside, ControlUp, Azure AI, Google Cloud, AWS
Responsibilities
Develop workplace AI strategy aligned with business goals; Lead AI enablement programs across vendor platforms; Assess environments for AI-driven productivity; Design and implement AI use cases; Drive adoption and change management; Establish governance frameworks for responsible AI; Partner with vendors to integrate AI capabilities; Build value cases and ROI models; Lead workshops and executive briefings; Monitor emerging AI trends
Seniority
Associate Manager / Specialist, hands-on IC with strategic oversight
