S&C GN Song - Commerce Platforms
Core
Define business opportunities in e-commerce and digital transformation to optimize client performance, revenue per customer, and cost to serve.
Role type
Senior Functional Consultant / Business Analyst (Digital Commerce)
Builds
Marketing Transformation, Connected Commerce, and Next-Generation Customer Care solutions.
Domain
Digital Commerce, E-commerce Platforms, Retail, High Tech, Banking, Insurance.
Deliverable
product features
Required skills
Digital Commerce ecosystem knowledge, SAP Commerce Cloud, Adobe Commerce/Magento, Salesforce Commerce Cloud, Shopify, Gen AI implementation, Platform Strategy, Platform Setup & Implementation, Platform Customization, Platform Operations, Client/Stakeholder Management, Business Analysis, User Story Translation.
Preferred skills
Commerce Strategy, SEO/Generative Engine Optimization, Marketplace Operations, Social Commerce, Data Visualization, AI Certifications.
Technologies
SAP Commerce Cloud, Hybris, Adobe Commerce, Magento, Shopify, Salesforce Commerce Cloud, Google Analytics, Google Tag Manager, Power BI, Google Data Studio.
Responsibilities
Translate business language into user stories and requirements for technical teams, define outcomes and to-be processes in partnership with the business, work with multiple teams to bridge business problems and technical solutions, identify tracking metrics and evaluate business needs, adapt to different digital commerce roles and engagements.
Seniority
Mid-Senior, hands-on IC with client delivery
