Retail- PT Sales Manager

Charlotte-8813 JW Clay Blvd, Ste A, USFull-time2026-11-08 → 2026-11-10

Core

Lead a high-performing sales culture and oversee front-end/service operations to drive sales results and customer experience.

Role type

Retail Sales Manager

Builds

Store sales, customer loyalty, and operational execution

Domain

Retail (Arts & Crafts)

Required skills

Retail leadership, SOP adherence, customer experience coaching, POS system management, team training, asset protection, omni-channel fulfillment

Preferred skills

None stated

Technologies

POS, Self-Checkout systems

Responsibilities

Coach team on selling behaviors and customer experience, ensure SOP compliance, provide Manager-on-Duty coverage, oversee special events and programs, drive loyalty program enrollment, manage Knit & Sew Shop operations, support BOPIS and Same Day Delivery, train team members, maintain asset protection practices

Seniority

Mid-level, hands-on IC

About Michaels

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional inf