FT Retail Manager
Core
Lead and manage a high-performing retail store, driving sales results and an engaging customer experience while overseeing front-end and service operations.
Role type
Senior retail store manager
Builds
Retail store operations, sales, and customer experience
Domain
Retail / Arts & Crafts
Required skills
Retail leadership, SOP adherence, team coaching, POS system management, inventory management, loss prevention, omni-channel fulfillment, event operations
Preferred skills
None stated
Technologies
POS, Self-Checkout systems
Responsibilities
Assist Store Manager in leading adherence to SOPs and company programs; Model and coach best-in-class Customer Experience and selling behaviors; Provide Manager-on-Duty coverage; Oversee Balloons business, birthday party operations, and in-store events; Drive sales in the Knit & Sew Shop and Custom Framing operations; Train and develop team members; Maintain Asset Protection practices and reduce shrink.
Seniority
Senior, hands-on IC