Retail Store Manager (Bench)

Downey-12100 Lakewood Blvd, USFull-time$70k–$93k2026-10-30 → 2026-11-10

Core

Lead and manage a retail store team to deliver customer experiences, achieve sales/profit KPIs, and ensure operational compliance while minimizing non-managerial tasks.

Role type

Senior retail store manager (bench)

Builds

Retail store operations and customer service delivery

Domain

Retail / Arts & Crafts

Deliverable

product features

Required skills

Team leadership, performance management, inventory management, merchandising, customer service, budget planning, SOP compliance, hiring and training, disciplinary process

Preferred skills

Cross-training in custom framing selling and production, leadership competencies

Technologies

Company management tools

Responsibilities

Lead and manage all aspects of the store including adherence to SOPs; deliver sales and profit plans; implement shrink and safety programs; staff the store by hiring, training, and coaching team members; serve as Manager on Duty; maintain operational understanding of all store departments.

Seniority

Senior, hands-on IC

About Michaels

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional inf