Sales Manager Full-Time
Core
Lead store sales operations and coaching to drive conversion, customer satisfaction, and operational excellence in a creative retail environment.
Role type
Senior retail store manager (IC)
Builds
In-store sales, customer experiences, and operational continuity for a creative arts and craft retail chain
Domain
Retail / Creative Arts & Crafts
Deliverable
product features
Required skills
Retail leadership, team coaching, SOP adherence, POS system management, inventory management, customer experience management, loss prevention, omni-channel fulfillment, event operations
Preferred skills
None stated
Technologies
POS, Self-Checkout systems
Responsibilities
Coach team on selling behaviors and customer experience; ensure SOP compliance and policy execution; provide floor leadership and MOD coverage; oversee special programs (balloons, framing, knit & sew); drive loyalty program enrollment; manage BOPIS and same-day delivery; train and develop team members; maintain asset protection practices.
Seniority
Senior, hands-on IC
