sales manager
Core
Leads store sales operations, coaching team on selling behaviors, and ensuring execution of brand standards and KPIs.
Role type
retail store manager
Builds
in-store sales, customer experiences, and operational continuity for a creative arts retail store
Domain
retail / arts and crafts
Deliverable
product features
Required skills
retail leadership, team coaching, SOP adherence, POS system operation, inventory management, customer experience management, loyalty program promotion, asset protection, omni-channel fulfillment, event operations
Responsibilities
Assist Store Manager in managing SOP compliance and company programs; Model and coach best-in-class Customer Experience and selling behaviors; Provide Manager-on-Duty coverage; Oversee Balloons business, birthday party operations, and in-store events; Drive sales in the Knit & Sew Shop and Custom Framing operations; Train and develop team members; Maintain Asset Protection practices to reduce shrink.
Seniority
Mid-level, hands-on IC
