Retail Store Manager
Core
Lead and manage a retail store team to deliver customer experiences, achieve sales/profit KPIs, and ensure compliance with SOPs and brand promises.
Role type
Senior retail store manager
Builds
Retail store operations and customer experiences
Domain
Retail / Arts & Crafts
Required skills
Team leadership, performance management, hiring and training, inventory management, merchandising, customer service, shrink reduction, safety program implementation, budget management, cross-functional training
Preferred skills
None stated
Technologies
Company management tools
Responsibilities
Lead and manage all aspects of the store including adherence to SOPs; deliver sales and profit plans; implement shrink and safety programs; staff the store by hiring, training, and coaching team members; serve as Manager on Duty; maintain operational understanding of all store departments including custom framing.
Seniority
Senior, hands-on IC