Brand Standards, Guest Experience, & Food Safety Advisor
Core
Conduct on-site evaluations, coaching, and training at client locations to ensure food safety, guest experience, and operational excellence.
Role type
Senior IC brand protection advisor (field operations)
Builds
Real-time insights and actionable steps to mitigate brand risk and optimize guest experience for global brands
Domain
Food safety, hospitality, and brand protection
Deliverable
client delivery
Required skills
on-site assessment, coaching, training delivery, risk identification, presentation of findings, client partnership, schedule management, physical inspection (climbing, crawling, lifting), driving
Preferred skills
Bachelor's degree in culinary/hospitality/business, multilingual (Spanish/French), advanced consultative skills, high-level customer service, independent work, problem-solving
Technologies
iPad, Microsoft Suite, CRM
Responsibilities
Conduct brand protection visits at client locations, develop and deliver summary presentations of assessment findings, partner with internal teams to solve client challenges, complete a budgeted number of weekly visits, utilize technology for planning, adhere to HIPAA guidelines during visits
Seniority
Mid-level, hands-on IC