Sales Support Engineer (Process Engineer)
Core
Technical partner to Sales and customers delivering hands-on expertise in industrial water treatment programs within pulp & paper and heavy industrial facilities.
Role type
Field process engineer (water treatment)
Builds
Optimized chemical treatment programs for boilers, cooling, wet end, and wastewater systems
Domain
Industrial water treatment / Pulp & paper / Heavy industry
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Industrial water treatment knowledge, Plant operations expertise, Chemical treatment program management, Field troubleshooting, System monitoring and sampling, Root cause analysis, Equipment maintenance, Data-driven optimization
Preferred skills
Chemical Engineering or Mechanical Engineering degree, Hands-on field-service experience
Technologies
Chemical feed systems, Dosing equipment, Monitoring instrumentation
Responsibilities
Provide on-site technical support for assigned accounts, Implement and manage water treatment and process chemical programs, Diagnose and resolve process and equipment-related issues, Maintain and troubleshoot chemical feed systems and monitoring instrumentation, Conduct routine system monitoring, sampling, and lab/field testing, Maintain detailed service reports and inventory tracking
Seniority
Mid-level, hands-on IC
