Talent Acquisition Technology Support Specialist - Phenom
Core
Provide day-to-day global support for Talent Acquisition technology platforms and ServiceNow case management to ensure seamless service delivery and issue resolution for recruiters worldwide.
Role type
Senior IC HR Technology Support Specialist
Builds
Support for global Talent Acquisition technology platforms including Workday Recruiting, Phenom CRM, and LinkedIn
Domain
Human Resources Technology / Applicant Tracking Systems
Deliverable
client delivery
Required skills
ServiceNow case management, Workday Recruiting administration, Phenom CRM support, regulatory compliance auditing, technology feature testing, subscription and access management
Preferred skills
Master's degree in Human Resources, US-based company experience, project management, Microsoft Office Suite proficiency, analytical problem-solving
Technologies
ServiceNow, Workday Recruiting, Phenom CRM, LinkedIn
Responsibilities
Manage ServiceNow cases and workflows to resolve recruiting tech issues, administer subscriptions and access requests for TA technologies, execute monthly requisition and compliance audits, test and implement new TA technology features, support TA technology and service delivery projects
Seniority
Mid-Senior, hands-on IC
